Frequently Asked Questions
Where is your business based?
Our business is proudly based in beautiful, sunny southern California. ☀️
What is your store's currency?
All prices are listed in USD (U.S. Dollars), but we welcome all currencies at checkout.
How long does it take to ship my order?
Orders take 3-4 business days to process before shipping.
Domestic (U.S.) shipping takes 1-5 business days, while international shipping may take 5-10 business days depending on your location.
How does Untracked Letter Shipping work?
Sticker sheets, stickers, and bookmarks ship for free as a stamped letter. This is a simple, lightweight mailing option that does not include tracking, which keeps the cost low for small items.
Because it’s sent as a regular letter:
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Delivery times may vary slightly
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You won’t receive a tracking number
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It’s available only for flat, lightweight items
If your order includes keychains or any thicker items, you’ll need to select a tracked shipping option at checkout since those cannot be sent as stamped letters.
Do you ship internationally?
Yes—we ship worldwide! 🌎 Rates are weight-based and shown at checkout. All international orders include tracking.
What is your refund policy?
At this time, we do not offer returns or exchanges. Please reach out if you experience an issue with your order--we're always happy to help!