Last updated: October 17, 2025

Welcome to Lemongrass Paper Company (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or interact with us online.

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1. Information We Collect

We collect only the information necessary to provide you with a great experience, such as:

• Personal information: name, email address, shipping address, and payment details when you place an order.

• Contact information: if you sign up for our newsletter or contact us directly.

• Automatic data: anonymous information like browser type, device, and pages visited, to help improve our site (via tools like Google Analytics).

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2. How We Use Your Information

We use your information to:

• Process and ship your orders

• Respond to your messages or customer service requests

• Send newsletters, product updates, or promotions (only if you’ve subscribed)

• Improve our website, products, and services

We never sell or rent your personal information to third parties.

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3. Sharing Your Information

We share your information only with trusted third parties that help us operate our business, such as:

• Etsy or Shopify (for order processing)

• Email newsletter services (like Mailchimp)

• Shipping providers (like USPS or UPS)

• Analytics tools (like Google Analytics)

Each third party has its own privacy policy and complies with privacy laws.

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4. Cookies

We may use cookies to enhance your browsing experience and understand how visitors use our site. You can disable cookies in your browser settings if you prefer.

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5. Data Retention

We keep your information only as long as necessary to fulfill your order or provide requested services. You can request that we delete your personal information at any time by contacting us.

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6. Your Rights

You have the right to:

• Access, update, or delete your personal data

• Withdraw your newsletter consent at any time

• Ask questions about how your data is used

To exercise your rights, contact us at lemongrasspaperco@gmail.com

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7. Security

We take reasonable precautions to protect your information, including SSL encryption and secure payment processing. However, no method of online transmission is 100% secure.

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8. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted here with a new “Last updated” date.

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9. Contact Us

If you have any questions or concerns about this policy, contact us at:

Email: lemongrasspaperco@gmail.com

Lemongrass Paper Company